On this website, the term ‘My London Skin Clinic’ or ‘us’ or ‘we’ refers to the owner of the website, and entities within the My London Skin Clinic. The term ‘you’ refers to the user or viewer of our website, or the client as the context requires.
Use of Website
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors fully permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Gift Cards, Discounted Vouchers and Vouchers
These conditions apply to use of our Gift Card, issued by My London Skin Clinic. Purchasing or using the gift card means that you accept these conditions.
We may, in its complete discretion, refuse to sell gifts cards to any person at any time for any reason.
If you let another person use your gift card, you must tell them that they will be bound by these conditions. The gift card may only be used to purchase goods or services at My London Skin Clinic.
Gift cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new gift card and are not legal tender, account cards, credit or debit cards or securities.
Anyone holding the gift card can use its value to make purchases, so your gift card should be kept secure. If your gift card is lost or stolen, immediately report this to My London Skin Clinic. We may be able to stop gift card value being used but we take no responsibility and are not liable for any loss suffered by you because of a lost or stolen gift card.
We may replace a faulty, lost or stolen gift card at our absolute discretion. Any replacement gift card will have the same unused value (at the time of replacement). Gift cards will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift cards to verification and security checks in our absolute discretion.
We may cancel any gift card, or the gift card scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud in relation to a gift card. The gift card remains the property of My London Skin Clinic.
My London Skin Clinic require 48 hours’ notice to reschedule or cancel all appointments.
All appointment slots throughout our clinics are in high demand.
If less than 48 hours’ notice is given, My London Skin Clinic will regrettably have to deduct a treatment from your course or deduct the booking fee.
Booking Deposits are required for all cosmetic injection treatments booked at My London Skin Clinic.
Cosmetic injection treatments require 48-hour notice to reschedule, failure to do so will result in a deduction of the consultation fee.
Cancellations and Refunds
- Treatments/services are not transferable to other individuals or clinics
- We require at least 48 hours’ notice to be given for any appointment cancellation (See cancellation policy)
- In the case of pre-paid treatments, the full cost of treatment will be forfeited
- All items & purchases are non-refundable. This does not affect your statutory rights.